Jordan Rivera

Senior Product Designer

Professional Summary

Product designer with 8+ years crafting intuitive, accessible digital products end-to-end. Led design for apps used by 2M+ people, lifting activation 34% and cutting support tickets 20%.

Work Experience

Senior Product Designer

2021 — Present

Lumen Labs · San Francisco, CA

Owned end-to-end design for the flagship mobile app (2M+ users)
Built and scaled the design system, cutting handoff time 40%
Ran weekly usability tests that steered the roadmap

FigmaDesign SystemsPrototyping

Product Designer

2017 — 2021

Northwind Studio · Austin, TX

Redesigned onboarding, lifting activation 34%
Partnered with engineering to ship 30+ features
Mentored two junior designers

UX ResearchUI DesignAccessibility

Education

BFA

2013 — 2017

Rhode Island School of Design

Field: Graphic DesignGrade: Cum Laude